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See solvatio® X in Action – a True Omnichannel Customer Service Platform

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WE SHARE KNOWLEDGE!

Hey there, nice to see you. We are solvatio. We turn telecoms customer service into a customer experience. Curious?

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See solvatio® X Live and in Action.

Our demo showcases how a true omnichannel platform creates customer experiences. Using a customer problem, we demonstrate the power of seamless channel switches, AI that determines appropriate actions, and a holistic view of customer and network data. We share knowledge to generate knowledge. Look over. Together we can discuss your challenges.

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All solvatio services.

solvatio® AI DECISION COACH

Empower all channels with data-driven recommendations by AI.

solvatio® OMNICHANNEL AGGREGATOR

Turn various customer service channels into one journey.

solvatio® BOT SMARTENER

Enable your bots to solve customer service issues with smart and dynamic decision-making.

solvatio® ANOMALY WHISPERER

Pinpoint the root cause of a failure quickly through real-time customer network feedback.

solvatio® SELF SERVICE ENABLER

Create self-service customer experiences that relieve your agents and increase your accessibility.

solvatio® UNDERCOVER AUTOMATOR

Maximize automation across all systems: Automate diagnosis, solutions, and communications.