How to efficiently deflect and shorten customer service calls
Making customers more autonomous in customer service. That’s a challenge we heard a lot lately – so why not do a webinar on it? Autonomy is putting solutions directly at our customers fingertips. On the one hand, because this is convenient for them – on the other, because we save cost and effort with that. But why is this a challenge? And how can I solve it?
By joining, you will be able to
- find new ways to generate positive CX and save cost in customer service
- learn more about innovative troubleshooting concepts
- overcome barriers in making customers more autonomous
- profit from our 20-year experience as telco solutions provider
- discuss with peers and experts on the field
solvatio is a telco-exclusive customer service solutions provider. Our mission is enabling telcos to generate positive customer experiences. After spending over a year talking intensively to customer service professionals and their challenges, we decided to share our knowledge in a webinar series. We are looking forward to welcoming you!
