To detect major disturbances in your network while identifying their root cause, the solvatio® ANOMALY WHISPERER takes the view of your customers. In cause of a major network issue, it detects a deviation from the usual number of customer requests. Then, in seconds, it finds the common denominator of customers who have reported this problem – for example, a faulty DSLAM. Finally, it alerts you about the problem – already including the root cause. After only a few customer queries you can thus pinpoint and proactively solve the problem.