Automated Troubleshooting. AI-based Solution Finding. Automated Resolution.
solvatio® X aggregates all your relevant OSS/BSS data and leverages it for customer service. This includes:
– Finding the correct root cause through automated,
data-driven diagnosis and troubleshooting.
– Identifying the right solution with the support
of an AI that is constantly learning.
– Automated issue resolution by accessing relevant systems.
– Communication towards customers in a seamless Omnichannel
environment thriving off a single source of information.
Need more information? Watch our live demo!