CHECK OUR CASE STUDIES

free case studies with telco focus related to topics like: CX, AI, ML, end-to-end incident management

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Read the success stories of pioneers in the telecommunications industry.
In our case studies you can find out through selected references how our customers use solvatio and what results they were able to achieve with the various solvatio solutions.

OUR CASE STUDIES

Providing Customer Experiences

Machine Learning With a Human Twist

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Providing Customer Experiences

Implementation of solvatio® X into Swisscom

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Improving Service Quality

An intuitive, powerful tool for self service at Swisscom AG

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Scaling Through Omnichannel

Easy and powerful integration of solvatio with UPC’s IVR

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Creating Revenue & Saving Cost

solvatio Integrates A1 Field Service into Assurance E2E Process

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Creating Revenue & Saving Cost

Driving Customer Experience with
solvatio

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Integrating & Standardizing Data

How Self Service Drives Omni-Channel & E2E Digitaliziation at Sunrise

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Leveraging AI & Next Best Actions

solvatio Smart Analytics Helps Transform Sunrise‘s Customer Service

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Improving customer service quality at Sunrise

WHAT ABOUT SOME WHITE PAPERS?

You haven’t found what you are looking for? Maybe you can find more interesting whitepapers about CX, AI, ML, end-to-end incident management, cutting costs in customer service, new technologies in support, knowledge management for better customer service

READ OUR WHITE PAPERS
Book your demo now.

What to expect?

An in-depth omnichannel demo of a CX customer service solution for telcos.

Contact

Nils Güntner
Communications Manager
nils.guentner@solvatio.com

We share knowledge...

… to generate more knowledge. Feel free to bring your own challenges & questions.

All solvatio services.

solvatio® AI DECISION COACH

Empower all channels with data-driven recommendations by AI.

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solvatio® OMNICHANNEL AGGREGATOR

Turn various customer service channels into one journey.

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solvatio® BOT SMARTENER

Enable your bots to solve customer service issues with smart and dynamic decision-making.

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solvatio® ANOMALY WHISPERER

Pinpoint the root cause of a failure quickly through real-time customer network feedback.

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solvatio® SELF SERVICE ENABLER

Create self-service customer experiences that relieve your agents and increase your accessibility.

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solvatio® UNDERCOVER AUTOMATOR

Maximize automation across all systems: Automate diagnosis, solutions, and communications.

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