INTEGRATE IT. STANDARDIZE IT. AUTOMATE IT.

solvatio not only integrates all data of your OSS/BSS infrastructure, but also standardizes them and enables you to trigger automations there.

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LEVERAGING OSS/BSS FOR CUSTOMER SERVICE: DATA INTEGRATION.

Our hometowns: OSS & BSS

solvatio is born to integrate. Built for telecoms. We conveniently integrate all your data sources and legacy systems, so they can become more than the sum of their parts. We turn silos into common value – knowing every corner of your OSS/BSS landscape. Feels good to be home.

Data Integration at Sunrise

“Sunrise has now a tool to better understand the correlation between incidents, causes and troubleshooting that contribute to the daily requests to our 1st level support agents. This milestone will help to collect deeper insights for optimizing our customer quality of experience!

Carlo Rossi, Senior Project Manager ITBPPM / Sunrise

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DATA INTEGRATION JUST GOT EASY.

We connect telco systems via a modular integration layer for two reasons: (1) It standardizes data for fuss-free usage everywhere. (2) To make your customer service more robust, flexible, and simple: Changes in your systems are managed in the integration layer – and don’t affect your business or service logic.

  • Maximize automation
    everywhere!

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  • Delight with
    Omnichannel!

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Easy Data Integration for Telecoms

DATA & AUTOMATION: KEY FACTS

  • Plug & play integration through common standards

  • Supporting customized legacy systems
  • Robust & flexible through an integration layer
  • Standardizing & cleansing of data
  • Possibility to trigger automations in your systems
  • Real-time data streaming – if desired to BI tools
Leveraging OSS/BSS for Customer Service Automation

INTEGRATE TO AUTOMATE.

We don’t just integrate data. We get the best out of your systems, too. solvatio is a highway in both directions. Connecting your relevant service systems allows you and your customers to leverage automation. You orchestrate easily across borders. You empower your customers. Get in. A lot is happening on the automation highway.

  • Leverage your
    telco systems!

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  • Be more data-
    driven with AI!

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REGISTER FOR A DEMO!

We connect what defines you. We enhance it with data-driven technologies and automations. And we enable you. To shine in a true omnichannel environment. Find out how easy integration can help you with your service challenges.

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All solvatio services.

solvatio® AI DECISION COACH

Empower all channels with data-driven recommendations by AI.

solvatio® OMNICHANNEL AGGREGATOR

Turn various customer service channels into one journey.

solvatio® BOT SMARTENER

Enable your bots to solve customer service issues with smart and dynamic decision-making.

solvatio® ANOMALY WHISPERER

Pinpoint the root cause of a failure quickly through real-time customer network feedback.

solvatio® SELF SERVICE ENABLER

Create self-service customer experiences that relieve your agents and increase your accessibility.

solvatio® UNDERCOVER AUTOMATOR

Maximize automation across all systems: Automate diagnosis, solutions, and communications.