LEVERAGING OSS/BSS FOR CUSTOMER SERVICE: DATA INTEGRATION.
Our hometowns: OSS & BSS
solvatio is born to integrate. Built for telecoms. We conveniently integrate all your data sources and legacy systems, so they can become more than the sum of their parts. We turn silos into common value – knowing every corner of your OSS/BSS landscape. Feels good to be home.
“Sunrise has now a tool to better understand the correlation between incidents, causes and troubleshooting that contribute to the daily requests to our 1st level support agents. This milestone will help to collect deeper insights for optimizing our customer quality of experience!“
Carlo Rossi, Senior Project Manager ITBPPM / Sunrise
DATA INTEGRATION JUST GOT EASY.
We connect telco systems via a modular integration layer for two reasons: (1) It standardizes data for fuss-free usage everywhere. (2) To make your customer service more robust, flexible, and simple: Changes in your systems are managed in the integration layer – and don’t affect your business or service logic.
DATA & AUTOMATION: KEY FACTS
Plug & play integration through common standards
- Supporting customized legacy systems
- Robust & flexible through an integration layer
- Standardizing & cleansing of data
- Possibility to trigger automations in your systems
- Real-time data streaming – if desired to BI tools
INTEGRATE TO AUTOMATE.
We don’t just integrate data. We get the best out of your systems, too. solvatio is a highway in both directions. Connecting your relevant service systems allows you and your customers to leverage automation. You orchestrate easily across borders. You empower your customers. Get in. A lot is happening on the automation highway.
REGISTER FOR A DEMO!
We connect what defines you. We enhance it with data-driven technologies and automations. And we enable you. To shine in a true omnichannel environment. Find out how easy integration can help you with your service challenges.