TELECOMS CUSTOMER SUPPORT À LA END TO END
One integrates CRM, OSS, BSS and ticket systems
For you telcos, the digital age means both opportunity and challenge: Together with customer expectations, the range of different services, tools and programs used and support channels is growing. Especially for you it is therefore important to create interfaces and make data, actions and technical knowledge available to everyone. We want to help here: Our white paper tells about the great role of technical integration in this context – and how it can save you real costs.